SHIPPING & RETURNS
Shipping Policy
Teej Tug is a two woman shop where we both work full-time jobs in addition to running Teej Tug. Please give us 1-2 business days to package and ship your order. Shipping costs will be calculated at checkout based on your location and the weight of the package.
Are you coming through La Crosse, WI? If so, save on shipping and connect with us to coordinate a pickup date/time.
If you have any questions about shipping, please don't hesitate to contact us.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Teej Tug. If for any reason you are not happy with your order, we offer returns and exchanges within 30 days of purchase. The item must be in its original condition. To initiate a return, please contact us and we will be happy to assist you. You will be refunded the total amount minus the cost of the return. For an exchange, please contact us to coordinate it.
Please note that personalized or custom-made items are final sale and cannot be returned or exchanged.